Support
Grievance Officer
File a formal complaint under applicable Indian law
Our Grievance Officer
[Name of Grievance Officer]
Grievance Officer
Email
grievance@nyayvichar.in
Phone
+91-XXXXXXXXXX (Mon–Fri, 10am–5pm IST)
Address
NyayVichar Technologies Pvt Ltd
Mumbai, Maharashtra – 400001
Response Time
Acknowledgement within 72 hours; Resolution within 30 days
What Can Be Raised
DPDP Act, 2023
Data collection, retention, sharing, or deletion grievances. Exercise your rights as a Data Principal.
IT Act, 2000
Cyber security incidents, unauthorised data access, or online fraud related to our platform.
Consumer Protection Act, 2019
Deficiency in service, unfair trade practices, or misleading representations.
Advocates Act / BCI Rules
Professional misconduct by a registered lawyer that occurred through the platform.
Escalation Path
1
Contact Support
Try our general support first via the Contact page.
2
Grievance Officer
Escalate here if support does not resolve within 7 days.
3
Data Protection Board
For DPDP grievances unresolved after 30 days.
4
Consumer Court
File a complaint with the National Consumer Disputes Redressal Commission (NCDRC).